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TextBack and CallBack Services

Our very popular TextBack service gives our customers complete peace of mind.

  • textback/callback serviceWhen you pre-book a taxi from Raffles and leave a mobile contact number we will text the details of the booking back to you to confirm date, time and collection address.
  • Whenever a car is despatched to you, we will text you the make, model, colour and registration number.  This enables you to be assured that the vehicle is on its way and that you know what vehicle to watch out for. 
  • When the vehicle arrives at your collection point, we text you again to let you know we have arrived and include details of the vehicle as before.

A FREE service to our customers!

Our customers tell us this ensures they get in the right vehicle, one they have ordered and it makes them feel safe and secure, especially late at night.

Where no mobile number has been supplied, we replace TextBack with CallBack.

  • When the car is despatched to your collection address, you will receive two rings on the landline you have given us.
  • When the car has arrived, we will give you another two rings to let you know it has arrived.

Quality of service is important to us as is the personal safety of our customers.  This service is offered to all our customers and is part of our programme of continual improvement.

Raffles - Great Service, Great Price

Milton Keynes Taxiwise ' The Guide to Safe Taxi Use

  • Always use a registered taxi or minicab.
    Phone Raffles on 01908 222222
  • Carry the number of a trusted, registered taxi company with you.
    Save 01908 222222 to your mobile phone today.
  • Always check that the driver has an ID badge clearly displayed and is registered with Milton Keynes Council.
    All our drivers carry ID and are registered with Milton Keynes Council.
  • Agree the fare before you get into the taxi.
    We operate an open book policy on fares – ask the telephonist when you book your taxi to provide an estimated price for your journey.
  • Book a taxi or a minicab in advance.
    Our TextBack service as detailed above is free of charge and provides reassurance that the car you have booked is the car you are getting into.
  • Hackney Carriages can be hailed, private hire vehicles have to be pre-booked and cannot under any circumstances ply for hire.  Under no circumstances should you board a private hire cab that you have not pre-booked as the driver's insurance will be invalid for your journey.

Book your taxi with a reliable, quality-assured taxi company.  Call Raffles on 01908 222222

 

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